Privacy Policy

Last updated: 02/03/2025.

1. Introduction
Welcome to Fussy Feast. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our services.

 

2. Information We Collect
When you interact with our website, we may collect and process the following types of information:

  • Personal Information:
    When you place an order, register an account, subscribe to our newsletter, or contact us, we collect information such as your name, email address, postal address, and payment details.
  • Usage Data:
    We automatically collect non-personal information, such as your IP address, browser type, operating system, and pages visited, to improve our website’s performance and your browsing experience.
  • Cookies and Tracking Technologies:
    We use cookies and similar tracking technologies to enhance your experience and gather data for analytics. You can manage your cookie preferences in your browser settings.

 

3. How We Use Your Information
Your data is used to:

  • Process orders and manage your account.
  • Provide customer support.
  • Send marketing communications (where you have consented).
  • Improve our website, products, and services.
  • Ensure the security and integrity of our website.

 

4. Third-Party Services and Plugins
We use a range of plugins and third-party services to enhance our website. These may process your data as follows:

  • Akismet Anti-Spam:
    Used to prevent spam comments and submissions. It may collect your IP address and user agent data for verification purposes.
  • Elementor:
    A page builder plugin that assists in designing our site. It does not collect personal data independently.
  • Google for WooCommerce:
    Integrates Google services for enhanced eCommerce functionality, which may involve tracking user behaviour on our site.
  • Jetpack Free:
    Provides security, performance, and site analytics. It may collect non-personal data such as IP addresses and browsing patterns.
  • Kliken Ads:
    Currently not in use, and therefore does not collect any data.
  • Site Mailer – SMTP Replacement:
    Ensures reliable email delivery for our communications. It does not store personal information beyond what is necessary for sending emails.
  • WooCommerce & WooPayments:
    Process orders and payments. They collect necessary information (such as contact and payment details) to complete transactions securely. Payment data is processed in accordance with PCI-DSS standards.
  • Yoast SEO:
    Helps us optimise our site for search engines. It does not collect personal information from our users.

 

5. Data Storage and Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. Data is stored on secure servers, and access is restricted to authorised personnel only. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

 

6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete your personal information.
  • The right to withdraw consent at any time.
  • The right to object to or restrict certain processing activities.

To exercise these rights, please contact us at [Insert Contact Email/Address].

 

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date. We encourage you to review this policy periodically.

 

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@fussyfeast.co.uk

Cookies

At Fussy Feast, we use cookies – the digital kind – to make sure your visit is smooth, your preferences are saved, and your experience is as fresh as our cat food.

By continuing, you’re agreeing to our use of cookies to help us improve our site and serve you (and your feline) better.

Cookie Policy